CUST-ENTRY-CHANGE - Improve the common offering while current customers continue
- Situation: A shared change affects installed configurations, accepted meanings or support promises.
- Question: How can the affected customers obtain a valid continuation?
- First useful result or blocker: A compatible extension, transition, coexistence or retained arrangement with its work and authority, or the unresolved receiving result.
- Start with: CUST.8.
- Stop or return: Do not widen the change beyond its supported conditions. Preserve unaffected service and obtain the missing contribution.