LDR.2:5.2 - The support disappears

Now suppose the provider withdraws before introduction. Replacing its work locally would need thirty-six hours weekly against sixteen available even if all improvement stopped. Another provider can start only on day 27, which the customer refuses.

No considered proposal now supplies a feasible accepted day-20 introduction. The participants return the changed conditions to product, organization and service decision makers. OPS.13 helps obtain an authorized response to the existing customer promise. The old promise is not silently cancelled, and the earlier technical finding remains useful within its scope.

Change a different condition: the customer accepts day 27 and the second provider’s terms fit the available local capacity. The affected parties can accept that revised whole and seek the corresponding introduction decision. There is no need to repeat the unaffected technical probe unless the new configuration changes its applicability.