A.2.3:8.2 - Promise-content delivery measures
Let W(SC, T) be the set of delivery-work occurrences for which PromiseContentUse obtains with SC during interval T. Let W✓(SC, T) be the subset for which PromiseContentFulfilmentRelation obtains with SC.
Until the membership judgements required by the selected counting rule and reporting window are resolved, withhold an exact delivered count and rejection rate. An unresolved fulfilment judgement is not a rejection.
- Delivered units:
delivered(SC, T)is computed fromW✓(SC, T)using the A.2.3:4.1.2 counting rule. WhenunitOfDeliveryis absent,delivered(SC, T) = |W✓(SC, T)|, one unit per obtaining fulfilment occurrence. - Rejection rate: for nonempty
W(SC,T),rejectRate(SC, T) = 1 − |W✓(SC,T)| / |W(SC,T)|(declare handling ofpartial). WhenW(SC,T)is empty, declare a reporting rule before returning a value; this formula has a zero denominator. - Lead time: declare the characteristic definition and aggregation separately. The definition may use work duration or request-to-completion delta; the aggregation may use an average or named percentile.
- Availability and uptime claims: select one declared characteristic instead of treating the labels as synonyms. Derive its observed characteristic value from selected work facts and telemetry observations through its C.16 measurement template,
Gamma_timepolicy, and evidence relations; cite aU.MethodDescriptionwhen a particular measurement method affects the reading. - Cost‑to‑serve: sum of
Γ_workoverW✓per resource category (A.15.1).
Each resulting U.Measure claim is derived from selected facts about U.Work occurrences through its C.16 measurement template and named A.10 evidence relations; when a particular measurement method matters, its U.MethodDescription is cited. Resource and time actuals belong to the performed U.Work occurrences.
Aggregation across time uses the Gamma_time policy referenced by the named C.16 measurement template or acceptance specification; an unqualified KPI label does not select that policy. When a measure needs a B.1.4 temporal-phase aggregation of one carrier, name one ContextTemporalAggregation@Context record and its exact selected policy—for example, union of observed values or their convex hull—together with carrier identity, time window, coverage and non-overlap conditions, and admissible use. If those one-carrier conditions do not hold, this example is inapplicable; state the aggregation actually required and apply its defining rule. Union and convex hull are policy choices, not defaults; Gamma_time does not select either by itself.