ADM.2:5.2 - A familiar name identifies the wrong person

A directory contains two people named Mara. The appointment refers to one and the account request to the other. The handler first establishes the participant identity using the relevant sources. The appointment cannot be applied to the second person merely because the name matches.

If the identity and appointment were already unambiguous in an adequate request, the handler would reuse them. This pattern does not impose duplicate identity checking on every case.