Library / Organization Administration Principles Framework
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ADM.5:3 - Forces

ForceTension
RepeatabilityAn instruction should support consistent handling while retaining legitimate variations and exception conditions.
Minimum burdenReuse known facts and decisions while obtaining the evidence the actual decision needs.
Institutional authorityA designer can describe a decision and its recipient without possessing the authority to make or delegate it.
Usable completionA provider’s intermediate activity is easy to record; the promised effect may require a different observation.
Practical sizeOne short instruction can be sufficient, while a diagram that omits refusal, uncertainty or recovery is incomplete for those cases.