Library / Organization Administration Principles Framework
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Source changed 2026-10-03 08:25:59 UTC · snapshot created 2026-10-03 08:26:43 UTC · last check 2026-10-03 09:20:09 UTC

ADM.9:4.2 - Give the capable provider an executable request

Use the existing supported channel and instruction. Supply the authorized action, actual recipient, relevant resource or destination, effective conditions and information needed to perform it. Preserve sensitive information through the applicable protected mechanism.

For a simple immediate action, the ordinary request and result may suffice. When delay, cancellation or uncertain external effects matter, preserve an identifier and evidence that allow the provider and handler to recover the same attempt. Do not create a separate job-tracking scheme for every trivial request.

Identify who can investigate or repair the effect. A generic support link is insufficient if no provider is actually assigned to answer the relevant question. ADM.6 can obtain the missing contribution.