ADM.9:4.4 - Distinguish failure, partial effect and unknown effect
Locate what actually happened before choosing recovery.
| Observed situation | Next provision question |
|---|---|
| No effect occurred and the cause is established | Can the provider correct that cause and retry under the existing authorization and recovery instruction? |
| Part of the effect occurred | What remains needed, what must be preserved, and would another action duplicate or contradict the completed part? |
| The effect may have occurred but cannot yet be established | How can the provider recover the earlier attempt’s actual state before a potentially duplicate action? |
| The promised condition is usable | Does the available evidence support the requested completion statement within its scope? |
A failed response channel does not prove that the provider action failed. Look up or investigate the same attempt when possible. If the provider cannot establish its effect, preserve that uncertainty and restrict the dependent repeat action according to the applicable recovery rule.
For a payment, ADM.10 connects the recovered effect to the obligation and records. Technical data or software recovery stays with its qualified engineering method; this pattern does not invent a rollback procedure.