CB.10:4.1 - Name whose decision and whose value matter

Recover the question with the person who will use the result. Continuing a monthly exchange, correcting an invitation, funding a guide and claiming reduced service cost require different evidence. Name the period and the change being considered, including leaving an adequate arrangement alone.

Ask affected people what would count as useful and what would count as an unacceptable burden. Keep differences visible. A participant may value a dependable answer, an organiser a manageable workload, and a sponsor a competent workforce. A gain for one party can coexist with a loss for another.

Distinguish the claims before selecting observations. Useful questions can concern experience and inclusion, relationships, access to a resource, ability to perform a practice, actual use, results in that use, or the provision and governance of the arrangement. Choose the question that matters to the receiving decision.

For a cultural result, use the distinctions in CB.1 and C.36: people carrying a practice, their opportunities to enact it and the continuation of the practice are related but different subjects. A registration or download count alone does not establish any person’s capability or later use.

Choose the smallest inquiry that could change the decision. An account of the last failed entry may suffice to repair a confusing invitation. A claim about programme-wide value needs a broader and appropriately selected evidence base. State the scope before a vivid case becomes a statement about everyone.