DTM.7:1 - Problem frame

Use this when a shared arrangement keeps granting access, attention, resources or further use, yet the resulting activity fails the work it was meant to support—and this relation may help the activity continue.

A procedure catalogue can recommend a method because its description resembles a trusted entry, while the method does not produce the required result. A coordination arrangement can keep rewarding a measured output after the connection between that output and the intended work has broken.

Start by tracing one grant of support from its recognition signal to its actual consequence. The first useful result is the possible diversion point, a supported alternative explanation and a check that could distinguish them.

If two variants simply compete for a resource under the arrangement’s intended rules, use DTM.5/.6. Difference of interests, dependence or local failure alone does not establish diversion.