IS.1:4.2 - Distinguish the promised result from the help
Ask what would count as a useful completion. Separate the target result, the recipient’s acquired ability, the continuing provision condition and any cultural continuation claim. A provider can correctly perform a task while the recipient remains unable to perform it; that can be a successful service and a failed learning promise at the same time.
Then name the contribution the helper will supply. For example:
| Requested help | Contribution to make explicit |
|---|---|
| “Coach us.” | Which action or judgement the coach helps the performer construct, when help is available and what remains the performer’s work. |
| “Train the team.” | Which later work each intended learner must become able to perform, with what practice, feedback and assessment. |
| “Implement the tool.” | Which configuration, integration, access and receiving-use conditions the provider establishes, and which technical decisions need another owner. |
| “Help us introduce the practice.” | Which local conditions, explanation, participation, trial, observation or revision work the helper supplies. |
| “Make us independent.” | Which contributions the recipient must perform or arrange without this particular helper, and which continuing services remain legitimate dependencies. |
These are examples, not a fixed service taxonomy. One undertaking can combine several contributions. Explain their connection rather than promise the combined result merely by listing them.
Check the helper’s actual capability and access for the decisive operation. Subject competence can be obtained from another provider. The undertaking remains conditional when that provider has not agreed or the needed evidence cannot be obtained.