IS.3:4.5 - Make performance and support jointly obtainable

For the selected serious alternatives, identify who performs each decisive operation and what they need at that moment. Check actual capability, usable means, access, timing and permission. A role title or available calendar does not establish these conditions.

Use C.32.MWA.PP when the alternatives differ in their configuration of performance and support: for example, shared specialist provision versus provision within each branch, or expert execution versus supported local performance. It supplies the comparison of the relevant structures, moved burden, simultaneous demand and actual dependencies, together with a selected configuration and its conditions. Use that result directly; a selected proposal still needs its effective relations. C.32.MWA clarifies the structures when needed, while A.15.8.MS supplies particular method-use support. Obtain OCE’s contributions when assignments, authority, workload or the organization itself must change. Continue here with the helping operations and recipient-facing explanation that the selected arrangement still needs.

Check simultaneous demand on scarce means. Count shared preparation once when its result serves several recipients; case-specific interpretation and help remain recurring work. Two independent demands cannot each consume the same expert hour. A joint review may instead supply current service and coaching in one contribution: count that shared time once, retain setup, recipient effort and additional instructional work, and qualify the service and learning results separately. A qualified AI or provider can replace a contribution when the receiving conditions permit it, not merely because it is cheaper.

Obtain the real commitments. A client must provide promised access; an employer must allocate the employee’s time; a volunteer must agree the contribution; a provider must accept the required response window. Where continuing work competes with change, OCE.11 supplies a bounded coexistence and recovery arrangement. Use it once, including its existing results.

If a required condition remains unavailable, compare a smaller slice, another provider, staggered work, another strategy or a revised promise. Preserve a hard protection or authorization condition as a condition, not a disadvantage that a larger benefit can buy away.