IS.8:1 - Problem frame

Use this Method when people or organizations receiving implementation help are expected to recognize and conduct a subsequent change, rather than only maintain the current practice or obtain another expert’s answer. Its working object is their performance of implementation facilitation: recovering a consequential difficulty, involving the relevant parties, selecting and obtaining an appropriate response, using observations and adapting what happens next.

The first useful result is one specified facilitation contribution that the intended holder can perform under the promised conditions. Begin with actual work, not a universal competency course. If continuing specialist provision already meets the wanted result and local acquisition is not wanted, use IS.5 directly.