MNT.1:1 - Problem frame

Use this pattern when a maintenance request names equipment but leaves unclear what must keep working, in which configuration, for whom or under whose control. A planner asked to “fix PS17” needs a sufficiently bounded question before choosing a task or promising an outage.

Identify the maintained System, its required use and the decisions that control access and return to operation. The first useful result is a question that the maintenance practitioner and the receiving operator understand alike. If those values are already clear and adequate, use them directly. Selecting a replacement bearing belongs in MNT.6; changing the plant’s service concept belongs with the responsible engineering and operating decisions.