OCE.11:4.6 - Recover and hand back with explicit remaining obligations

Recover the affected service and re-establish the conditions required for restart before resuming the blocked change. Avoid charging the same recovery interval to both service restoration and planned change output. If the original arrangement no longer fits, return to the exact allocation, commitment or co-use decision.

At hand-back, obtain the receiving service owner’s acceptance of the actual configuration, support, capability conditions, open obligations and next reconsideration. Retire temporary support only when its agreed consuming obligations and replacement conditions are satisfied.

Return the actual overlap and service consequences, not merely the plan. An honest result can be “service recovered; the trial was deferred; this missing observation remains open”.