OCE.18:2 - Problem

A person is sent on a course because an organization needs different work. The course finishes, but the manager still allocates all available time to old delivery. A mentor recommends investigation while the performance regime rewards only rapid closure. Another unit has a suitable task but has made no commitment to supply it. An attractive training description masks a mismatch between its exercises and the later contribution.

Sending the whole question to HR, the current manager or a coach leaves it unresolved when that participant cannot provide the missing knowledge, opportunity, time or authority. Conversely, a new programme adds cost when an adequate assignment or a known access repair already permits the work.