Table of Contents
Use the Readme for worked connections across several operating questions. Use this Table of Contents to find an individual method by difficulty, needed result or PatternID. Pattern bodies contain the authoritative moves, cases, evidence limits, and stops.
OPS.* is this framework’s PatternID namespace. Numbers are stable addresses; the Parts give reader order and do not prescribe Work order.
Public units
| Unit | Reader use |
|---|---|
| Operations Management Principles Framework Readme | Connect readiness, capacity, commitments, service results and changes to operating practice; follow the consequences of a changed condition. |
| Preface | Keep Work, actual structures, subjects, commitments and units distinct when interpreting views, records and accounts; identify when control relations change an operating decision. |
| Cross-Pattern Application | Follow PumpWorks, public-hospital and AI-assisted cases through local coordination, human conditions, service commitments, operating consequences, accounts, Method improvement, quality responses, simultaneous Work and cultural continuation. |
| Framework Boundary and Refresh | Check available packages, FPF dependency, sibling returns, source limits, representative cases, and edition boundary. |
Part I — Bound the Operation and Select Coordination Views
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 1 | OPS.1 - Identify the Operating System, Commitments, and Flow Units | Which actual operation, commitments, subjects, and units should orient this decision? | FPF A.1.SCR, A.6.REL, C.2.1, A.10 | |
| 2 | OPS.2 - Select Work-Management Views and Coordination Methods | Which project, process, case, queueing, control, or mixed views and coordination Methods answer the current questions? | OPS.1; FPF A.22, C.29; conditional C.30.LCA, B.2.5, C.27.TA |
Part II — Recover Operating Subjects and Maintain Current State
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 3 | OPS.3 - Distinguish Operating Subjects, Cases, Queues, Resources, and Records | Which exact subjects and relations sit behind the cases, Work items, queues, resources, events, and records? | OPS.1, OPS.2; FPF A.6.REL, C.2.1; conditional B.2.5 | |
| 4 | OPS.4 - Keep Current Operating State Recoverable Across Participants | Which qualified current claims let named participants decide, resume, and coordinate? | OPS.2, OPS.3; FPF C.2.1, A.10, A.15.8; conditional C.30.LCA |
Part III — Admit Demand and Continue Cases
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 5 | OPS.5 - Admit Work and Limit Starts | Which exact eligible demand may enter now under bounded start conditions? | OPS.2, OPS.3, OPS.4; FPF C.11, A.10 | |
| 6 | OPS.6 - Continue Cases and Handle Exceptions | What Work may happen next in this admitted case, and what evidence supports progression? | OPS.5; FPF A.15.7, C.11, A.10 |
Part IV — Revise Priority and Existing Commitments
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 7 | OPS.7 - Manage Aging, Urgency, and Service Commitments | Does temporal or consequence evidence revise current priority or an existing bounded commitment? | OPS.6 evidence; FPF C.27.TA; conditional C.27, C.11 |
Part V — Coordinate Queues and Treat the Current Constraint
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 8 | OPS.8 - Coordinate Queues and Buffers | What is ready for which service, and what should release and protection policy control? | OPS.3, OPS.4; conditional OPS.9–OPS.11; FPF C.16, A.22, E.18 | |
| 9 | OPS.8.1 - Choose Work-Release Rules When Earlier Work Can Return | Stable | When may new work start if an earlier result can return, and what resource time must remain available? | OPS.8, OPS.5; conditional OPS.10.1/.2, OPS.15.1, MMP.8/.8.SD |
| 10 | OPS.8.2 - Use Protective Capacity While Keeping It Available | Stable | Which auxiliary work can use idle reserve while its completion or interruption preserves the required service? | OPS.8; conditional OPS.10.1/.2, OPS.12, DOCA.1/.4, HCD.2, ME.1/.11 |
| 11 | OPS.9 - Diagnose and Treat the Current Operating Constraint | Which current limiting relation and treatment are supported against a serious rival? | OPS.3, OPS.4; conditional OPS.8, OPS.10, OPS.11; FPF C.16, C.28, C.11.CRC |
Part VI — Qualify Capacity and Coordinate Operating Structures
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 12 | OPS.10 - Qualify Operating Capacity Under Variability | What fits usable resource windows, and what service claim does the variability basis support? | OPS.3, OPS.4; conditional OPS.8, OPS.9, OPS.11; FPF C.16, C.27.TA, C.11.CRC | |
| 13 | OPS.10.1 - Construct and Compare Operating Capacity Models | Stable | Which service model answers the capacity question, and how do variation, dependence and the completion criterion change the comparison? | OPS.10, OPS.11.1, OPS.15.1; conditional OPS.10.2, MMP.7/.13, CMP.9; FPF C.29, C.11.CRC |
| 14 | OPS.10.2 - Construct and Revise a Feasible Deadline Schedule | Stable | How can a schedule meet the deadline with precedence, shared resources and calendar gaps; which starts can be delayed, and what must change after a disruption? | OPS.10, OPS.11.1, OPS.15.1; conditional OPS.10.1, OPS.7/.8, MMP.10, CMP.4/.5; FPF C.29 |
| 15 | OPS.11 - Coordinate Interacting Operating Structures | Which actual couplings can defeat a local plan, and which decisions must be coordinated? | OPS.3, OPS.4; conditional OPS.8–OPS.10; FPF A.22, E.18.NET, C.11.CRC | |
| 16 | OPS.11.1 - Construct and Reconcile Operating Models Across Scales | Stable | How can local routes, shared resources and order-level completion be modeled together without losing the conditions that decide the plan? | OPS.11, OPS.19; conditional OPS.15.1, MMP.10/.18; FPF A.22.CGUS, E.18.3, C.29 |
Part VII — Protect Human Conditions and Establish Service Commitments
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 17 | OPS.12 - Protect Human Conditions in Operating Decisions | Which feasible operating intervention protects affected people and supports the service? | OPS.3; conditional OPS.10, OPS.13–OPS.15; FPF C.16, A.10, A.11.OP | |
| 18 | OPS.13 - Align Commitments, Resources, and Service Outcomes | What service can the authorized parties agree under actual resources, evidence and conditions? | conditional OPS.10, OPS.12, OPS.14, OPS.15, OPS.18; FPF A.10, C.16 |
Part VIII — Compare Operating Consequences and Build Useful Accounts
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 19 | OPS.14 - Relate Throughput, Cash, and Operating Consequences | What service, resource, payment and receipt differences change the operating choice? | conditional OPS.10, OPS.12, OPS.13, OPS.15; FPF C.16, A.10, A.11.OP | |
| 20 | OPS.15 - Build a Decision-Specific Operating Account | Which observations and meanings support the receiving operating decision? | OPS.3; conditional OPS.4, OPS.12–OPS.14, OPS.18; FPF C.16, A.10, E.13, A.11.OP | |
| 21 | OPS.15.1 - Derive Operating Quantities from Events | Stable | How do events yield waiting, resource occupancy and completion quantities when work overlaps, returns or remains unfinished at the cutoff? | OPS.15; conditional OPS.11.1; FPF C.16, C.29; MMP.7 for an observation model |
Part IX — Improve Methods, Control Quality, Reconcile Work, and Continue Practice
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 22 | OPS.16 - Decide Whether and How to Change an Operating Method | What does bounded evidence support: adopting, revising or branching an admitted operating Method; retaining or revising a candidate account; testing Method identity; stopping; or further observation? | OPS.15/.17/.18; applicable OPS.10–OPS.13, OPS.19; conditional OPS.11.1, OCE.11; ME.11–ME.16; FPF A.3.1.MR, A.3.1, A.3.2, A.15.1, A.15.2, A.10, C.16 | |
| 23 | OPS.17 - Compare and Refresh Operations Methods | Which operating moves fit this Work family, and what change reopens their use? | ME.15; conditional OPS.5–OPS.15, OPS.18, ME.11, ME.13, ME.14; FPF A.3.1, A.3.2, C.16, G.5, A.11.OP | |
| 24 | OPS.18 - Control Operating Quality and Reliability | What continuation, acceptance, containment or recovery action does the evidence support? | conditional OPS.12–OPS.15, OPS.17; FPF C.16, A.10, A.11.OP | |
| 25 | OPS.19 - Reconcile Simultaneous Operating Work Across Cases and Scales | Which cross-scale reconfiguration, bounded continuation, or exact unresolved conflict preserves the simultaneous operating results that matter? | OPS.1, OPS.3; conditional OPS.11, OPS.12, OPS.15, OPS.17; FPF C.32.MWA, C.11 | |
| 26 | OPS.20 - Deliberately Continue and Change Operations Culture | How do practitioners in the named population transmit, independently enact, select, retain or lose an Operations practice, and what continuation, change or uncertainty does the evidence support? | OPS.16, OPS.17, OPS.19; FPF C.36; ME.17 |
Part X — Choose Operating Aims and Interpret Performance
| § | ID & Title | Status | Keywords & Search Queries | Dependencies |
|---|---|---|---|---|
| 27 | OPS.21 - Choose Operating Aims, Targets and Comparisons | Stable | What useful improvement should this team pursue, and which target or comparison would make it meaningful? | conditional OPS.1, OPS.10, OPS.13, OPS.15, OPS.19, STR.5/.8, MA.1/.2/.5/.6, OCE.10 |
| 28 | OPS.22 - Interpret Operating Performance and Decide the Response | Stable | What does this result mean given target difficulty, changed conditions and joint work, and what response follows? | conditional OPS.13, OPS.15, OPS.19, OPS.21, MA.7/.9, OCE.10; HCD.11 and CGOV.13 for distinct receiving questions |