PSD.12:5.2 - What would change a development recommendation?
In the illustrative ninety-day organization case, I is internal development with covered service duties and H is a mixed human–tool arrangement. The earlier supplier bounds, 12–18 and 8–20 service-loss hours, do not establish a robust ordering.
Suppose a qualified joint operating model now supplies two admissible conditions within those bounds:
| Condition | I: service-loss hours | H: service-loss hours | Supported comparison on this coordinate |
|---|---|---|---|
| Required handoff coverage is present. | 14 | 10 | H has less service loss. |
| The specified handoff coverage is absent. | 16 | 20 | I has less service loss. |
The robustness result locates a reversal in the whole arrangement’s coverage condition. It does not attribute the difference solely to human learning or model quality. The useful next question is the feasibility and persistence of that exact coverage under the proposed allocation, not a generic demand for a higher AI benchmark or another course test.
If that result can be obtained within the decision window, the adviser can return it as an information priority with its cost and limits. If not, the recommendation remains conditional or retains both directions. A service model for another team or model version does not close this holder-specific boundary.