STR.10:2 - Problem

A programme’s benefit is described at full scale while its cost covers only the first step. A pilot is considered reversible even though it creates customer expectations or removes the staff needed for current service. Costs shifted to another department or to participants disappear from the sponsor’s comparison.

A second failure treats requirements as either unquestionable labels or negotiable weights. The requirement’s present force and the merits of its protection are different questions. An attractive total benefit cannot silently remove a currently binding condition, while the condition’s title alone does not prove that its design is proportionate.