STR.13:4.1 - Name the receiving problem and the needed first result
State the strategic question, decision holder, horizon, uncertainty, stakes, available capability and support, current constraints and the last useful decision time. Name the first result that would help: a bounded frame, discriminating futures, comparable whole options, a sufficient cost comparison or a supported decision to stop.
Ask what is actually failing. The team may not know how to construct alternatives, may misunderstand an instruction, or may lack access to a qualified cost estimate. These require different contributions. A better method description cannot itself provide customer permission or shared capacity.
Recover the present method’s operations, entry and stop rules, and the evidence for its current use. An ordinary existing account can suffice. Do not begin by commissioning a new method architecture or strategy platform.