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SYSE.36:3 - Forces

ForcePractical tension
User meaning and affordable observationThe important result may be harder to observe than an existing server counter.
Comparability and diversityAn aggregate aids decisions while task classes, users and configurations can have different needs.
Reliability and other valueA more reliable service can still be hard to use, slow to improve or not worth providing.
Detail and responsible data useDiagnosis benefits from context while privacy, access, retention and instrumentation cost constrain collection.