SYSE.39:4.5 - Compare burden after actual use

Exercise ordinary, exceptional and failed attempts. Check that the same intended result is obtained and that the work has not simply moved to someone less visible.

Observe comparable use after the intervention, including maintenance and newly created tasks. Compare the proposed mechanism with what actually changed. A shorter ticket queue can result from users abandoning the path; that is not evidence of reduced task burden.

Return the bounded result and remaining uncertainty. Continue, revise or retire the intervention according to that evidence. If only a desk calculation or pilot exists, say so; it cannot establish lasting production benefit.