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SYSE.8:3 - Forces

The engineering decision must manage these recurring tensions:

  • A useful first concept must be cheap, while the provider arrangement crosses several kinds of boundary—for example, technical, operational, organizational, financial, legal, or commercial.
  • Arrangements such as product transfer, access provision, continuing activity, availability responsibility, or result responsibility allocate assets, variability, evidence, and risk differently.
  • Provider Agents need freedom to choose Methods, yet promise content and acceptance claims must be explicit.
  • A technically feasible arrangement can be commercially unattractive; a commercially attractive promise can be physically unrealizable.
  • Partner Systems and internal shared enabling Systems can supply capability through relations that make them neither parts of the provider System nor subjects of the same project.
  • Continuing change makes a frozen launch configuration inadequate; evidence must reopen both offer and provider choices.
  • Current PSS and servitization literature supplies many representations and Methods. Selecting one for the current use and claiming a performance gain still require project evidence.