ADM.14:2 - Problem

A control survives because the form or system requires it. Its original purpose is lost, the responsible owner cannot be found and the only available response is “the system will not allow it”. Staff add workarounds or more approvals while the underlying risk remains.

Another failure removes the control to reduce delay without establishing what it protected. The service becomes faster by losing a valid restriction, shifting the check to the applicant or making later recovery impossible.