ADM.4:1 - Problem frame

Several participants can be involved in one transfer, appointment or provision. Each keeps records for its own decisions. A payer records an outgoing payment; a recipient records an incoming receipt. An appointment owner records an effective assignment; a service provider records technical access. The first pair may describe one event differently, while the second pair may describe different related conditions.

A shared label, identifier or screen can conceal that distinction. A useful account identifies the subject, the claim made about it, the participant’s position, the relevant time and the action for which the claim is used.