ADM.5:4.1 - Fix the supported result and governing inputs

Name the condition to be supplied, its recipient, applicable time and supported request class. Recover the actual policy and the people authorized to decide, perform and correct the relevant actions. Distinguish a supplied rule from an assumption that still needs its competent source.

Keep the work enabled separate. A travel reimbursement service supplies an authorized reimbursement; it does not determine whether the traveller’s negotiations succeeded. If the policy makes a particular business condition relevant, include that condition and the person or evidence that can establish it.

An unavailable policy, unassigned payment provider or missing qualified test is a design gap. State the exact missing contribution and who can supply it before promising the affected result.