ADM.5:4.2 - Work backwards to the minimum request

For each action-changing condition, identify the fact, evidence or existing result that the handler needs. Reuse a sufficiently current assignment, permission or prior check within its actual scope. Ask the applicant only for information that cannot adequately be recovered and that matters to handling.

Specify how the handler relates the evidence to the actual claimant and request. A receipt must concern this expense; an assignment must cover the relevant person and time. “Upload documents” leaves these questions unanswered. ADM.7 supplies the case check when the correspondence or support is disputed.

Specify where the request enters, how the applicant can correct an ordinary omission, and what the handler returns when the request is outside the supported class. Collect and expose personal information only for the stated handling need under the applicable information rules.