Library / Community Building Principles Framework
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CB.1:8 - Common Anti-Patterns and How to Avoid Them

Common wrong turnPractical repair
“We have a platform, so we should build a community.”Recover a receiving situation and compare ways to improve it before selecting the platform’s role.
One active customer’s preferences define the whole offerObtain a relevant contrasting account and narrow the claim to what the evidence supports.
A sponsor’s retention target is presented as participants’ purposeExplain both purposes and the terms under which participants receive a worthwhile contribution.
No one accepts the first invitation, so people are judged unmotivatedInspect relevance, requested effort, timing, trust and available alternatives; change the proposal or stop.
More discussion is prescribed for missing access or an unknown professional methodReturn the exact missing contribution to its owner and retain any remaining community question separately.