CGOV.13:4.5 - Follow the response to its consequence

Communicate the required action, responsible participant, relevant deadline or return condition, and limits. Use the normal decision and reporting arrangements.

At the next useful observation, establish whether the correction happened and whether it achieved the required result. A promise to repair, a revised procedure and an operating correction are different findings. Escalate an unresolved condition through the applicable authority; revise the action when its premise changes.

Close the particular exception when its resolution is established. Continue the ordinary oversight required by the decision or duty. An open-ended demand for more reporting is not a substitute for deciding what result would resolve the matter.