GOALS.4:4.4 - Make the change effective and keep history truthful

Obtain the decision or agreement needed for the chosen change. Communicate it to those whose work or reliance changes, including dependent teams absent from the review. Update the current goal, plan, allocation or commitment at its actual owner. Keep the earlier basis and the reason for change where later interpretation needs them. A prospective revision can be justified while the earlier promise was missed.

Close a goal only when its completion test is met or an authorized end has been decided. These are different outcomes. At an end, return the useful result or learning, remaining obligations, released means and any required recovery. Choose a new goal only when the next useful undertaking calls for it. An obsolete aspiration need not be carried into another cycle merely because it is unfinished.

Use OPS.22 for interpretation of operating performance and GOALS.8 for any personnel decision. Recognition notices which premise the observation can defeat. Assurance supports the claimed result, interpretation and authority of the resulting change; a colored status supplies only its defined signal.