HCD.27:3 - Forces

• A common window concentrates useful exchange, while it also concentrates demand and excludes some personal schedules.
• Different preparation calls for different entry support, while unlimited individual exceptions can make the service infeasible.
• Asynchronous work can fit personal time, while a subsequent conversation needs material of usable meaning and quality.
• Recovery preserves learning opportunity, while a summary cannot replace every missed interaction.
• Shared preparation can save provider work, while checking and correction may remain personal.