Library / Maintenance Engineering and Management Principles Framework
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MNT.6:2 - Problem

Diagnosis can become either premature certainty or an endless search. A plausible cause triggers the first familiar repair; alternatively, advice is withheld until every possible root cause is eliminated. Both lose the practical question: which remaining uncertainty changes what should be done now?

A technically effective repair can also be worse than another response when access, support, service loss or intervention-induced faults are considered.