OCE.10:2 - Problem

The same visible non-use can have different causes. A participant may not know how, may lack permission or access, may be overloaded, may expect punishment for raising a problem, or may see a genuine defect in the change. Acting on the wrong explanation can increase burden and concealment.

An initial helpful conversation also differs from cultural continuation. A practice can be used once because its initiator is present and disappear in the next episode.