OCE.2:1 - Problem Frame
Formal descriptions support authorization, communication, administration, or staffing. Observed Work exposes who resolves exceptions, which evidence reaches a decision, where providers enter, what resource is scarce, and which informal coordination preserves service. Both can matter; neither replaces the other.
Select separate contribution, Work, assignment, authority, resource-access, information-use, material-transfer, service-provision, and coordination structures for the decision. They can overlap without being isomorphic. A mathematical graph is an optional lens only after its nodes, edges, semantics, and use are selected.