Library / Operations Management Principles Framework
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OPS.10:6 - Bias-Annotation

BiasConsequenceCountermeasure
nominal-capacity biasCalendar presence substitutes for usable capability and access.Recover the relevant service and resource conditions.
average sufficiencyEqual totals are treated as equal service.Inspect arrival timing, variation and the actual service criterion.
double-counted lossA failure is included in service time and again deducted from capacity.State each estimate’s contents and count the effect once.
precise-number confidenceA sophisticated model hides poor premises.Match model scope to the question and qualify the result kind.
reserve-as-waste biasRecovery capacity is removed to increase utilization.Compare the named disturbance and service consequence.