OPS.11.1:4.2 - Recover what obtains the result

Follow one case from its relevant arrival to its receiving completion. At each step, identify the required input, what can happen next, the condition that enables it and what the step produces. Include external work when the result depends on it, even if that work is absent from the organization chart.

Separate the route from the resources used along it. For each consequential operation, determine which resources it holds and for how long. A machine may hold a part throughout a cycle while needing an operator only for loading and unloading. A person may be shared between apparently separate stations. A pool may provide alternatives only when the members have the needed capability and access.

Recover joins and returns. Two component outputs may both be needed before acceptance; a correction may revisit a resource already assigned to new work. A release rule must then account for unfinished obligations as well as newly admitted cases.

Represent the relevant network of transformations and conditions. Distinguish an input or result passed to another operation, a resource used by several operations, and a condition that enables an operation. Label those relations in a diagram or state them in a table. An arrow without a stated meaning can hide whether a result is needed, a person is occupied or someone must authorize the action. A route may branch, join or return; it need not be one predetermined sequence.

Connect that network to the commitments and authority on which it relies. Identify who can request, promise, declare completion and accept the relevant result. Those acts can themselves take time and consume resources. Their organizational meaning and their resource demand answer different questions. Counting a person’s existing assignments establishes demand on that person; it does not establish or redesign the person’s authority.

Compare an alternative by stating what changes: a transformation, its required inputs or outputs, an enabling rule, resource occupancy, a commitment or an authority relation. Keep unchanged relations available for reuse. A changed release limit or route does not by itself establish a change to the organization’s roles. Conversely, leaving the boxes and job titles unchanged does not establish that people can exercise a newly assigned responsibility.

A.22.CGUS helps express available continuations and their conditions before fixing a sequence. OPS.8 supplies readiness and release policy. Use the existing description of those relations when it already conveys them; the work does not require a particular diagram.