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OPS.12:3 - Forces
| Force | Practical tension |
|---|
| service demand and protected conditions | Urgent work may matter greatly while the proposed staffing arrangement remains infeasible. |
| aggregate benefit and affected groups | A faster main queue can increase effort for support staff, customers or people handling exceptions. |
| immediate relief and sustainable work | Temporary cover can contain a current problem while its recurring cause still requires a different arrangement. |
| useful evidence and collection burden | Existing records and participant accounts may settle the choice; a broad survey can delay action and create more work. |
| local discretion and professional judgment | An operating practitioner can revise a plan within authority while needing a specialist result for a disputed protection or capability claim. |