OPS.19:4.1 - Fix the operating question and exposed local choice
Name the operating System, the useful result or service that must continue, the receiving decision, the current horizon, and the exact local choice that exposed the conflict. State the local measure or reason supporting that choice and the consequence that could defeat it.
Examples are: start a third package to keep a rig utilized; release more cases into a diagnostic queue; extend a shift to clear backlog; defer inspection to protect a shipping date; or open a Method trial while incident coverage is reduced.
Reuse a current OPS.1 operating focus and OPS.3 subject account when they are available. If the subject, commitment, or decision cannot be identified, return that missing basis before comparing alternatives. If no result outside the local choice can reverse it, use the direct local pattern and stop.