OPS.22:5.2 - A favorable count obtained by borrowing protected support

An archive team exceeds its completion target after using a shared specialist for six extra hours. The initial report calls this an efficiency gain. Examination shows unchanged time per comparable request; the extra output came from the specialist’s time, and another team’s two due requests were postponed without its agreement.

The assessment retains the actual completions but rejects the unsupported efficiency claim and includes the displaced service. The resource holder arranges recovery of the affected requests and corrects the rule under which that time was taken. If the same assistance had instead been authorized, displaced no protected commitment and improved the joint result, cooperation could be a positive contribution. The local count alone cannot choose between those conclusions.