OPS.5:1 - Problem Frame

Continuing operation usually receives more apparent demand than it can honestly start. Requests arrive through customers, incidents, clinical cases, release candidates, providers, planned changes, automated agents, and internal commitments. Each item may be valuable, urgent, visible, or technically ready while still lacking the identity, evidence, permission, access, authority, or explicit-start condition required now.

The practical problem is not merely choosing the highest-ranked item. It is deciding which exact demand may cross into current operating coordination without hiding residual demand or treating selection alone as evidence that Work occurred.