OPS.6:5.1 - PumpWorks field incident

FieldIncident-I73 is an admitted continuing case under the current incident Method. The operation refreshes incident impact, deployed-controller and telemetry correspondence, missing test T9, rig access, provider conditions, safety return, release authority, and service commitments. The incident chooser, responsible diagnostic or validation performer, release and safety authorities, candidate Work, records, and case state remain distinct.

If current permission and rig access support a bounded diagnostic replay, OPS.6 states that Work, performer, stop, fallback, and expected telemetry or test evidence. Report case progression only after the Work and evidence support a changed incident claim. If T9, rig access, safety return, provider permission, or current telemetry is absent, the result names that unmet condition and returns to its owner. A ticket move, agent run, recommendation, or code change does not by itself establish incident progression or release.