OPS.9:5.3 - Faster automation without more accepted cases

An operation automates a repeatable step and halves its touch time, but the same accepted-case rate remains. The practitioner keeps the accepted-case criteria, mix and observation window fixed and inspects waiting and returns at acceptance.

If cases repeatedly lack the evidence the acceptor needs, “hire more acceptors” and “complete evidence before presenting the case” are distinct treatments. The next result is the smallest justified comparison that separates those explanations. A model score or automation benchmark does not settle it.