STR.3:4.4 - Turn uncertainty into a discriminating strategic question

Ask what a different answer could change. It may change the preferred direction, make an option inadmissible, narrow the commitment or show that all current options fail a protected condition. A shared failure matters even if it leaves their ranking unchanged.

A useful question specifies the affected choice and an attainable answer: “At the stated customer price ceiling, can any permitted service configuration cover travel and incident support?” An answer of no can end the current service proposal. “Learn more about customers” gives no such stopping point.

Check whether existing evidence already answers it. When new inquiry would be useful, name the smallest relevant contribution and its time or access limit. STR.7 can judge and design an experiment if an experiment is actually warranted. No claim of eventual solvability makes a costly inquiry worthwhile now.