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HCD.8:4.3 - Specify the Provider or Environment Target Task

For a human provider, state the person’s own target work:

  • representative inputs and cases;
  • required explanation, feedback, assessment, preparation, coordination, or specialist output;
  • criteria and protected errors supplied by the target domain;
  • permitted references, tools, AI, colleague or supervisor help;
  • required response time, volume, handoff, independence, and authority; and
  • current evidence, uncertainty, preparation, first attempt, correction, and operating test.

Use the applicable HCD patterns only for the values actually missing in that provider’s human capability. For an organization, platform, tool, or environment, request the direct owner’s corresponding service, technical, safety, privacy, access, or operating result. Do not redescribe a non-human system as a learner merely to keep the work inside HCD.