Library / Marketing Principles Framework
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MKT.3:3 - Forces

TensionWhat the construction must preserve
Reach can grow faster than relevance.The circumstances that make a person an appropriate recipient.
A short message must compete for attention.The contribution and any condition that would change its meaning.
Different places support different forms of participation.The recipient’s expectations and the permitted form of contact.
A response can arrive before delivery capacity is available.An attainable next step and an honest account of its timing.
A small attempt gives useful clues but incomplete evidence.What was observed, what remains unknown and the decision that can use the result.