MKT.9:4.5 - Present a usable choice and arrange the selected help

Explain why the proposal fits the stated situation, what it requires and which consequential conditions remain open. Give the customer a proportionate way to correct the grounds, choose another suitable option or decline. If a preference was inferred, present it as revisable rather than as a fact about the person.

Make the next action feasible through MKT.4 and the actual receiving operation. A promise of assisted use needs available assistance; a modified timetable needs a real place in that timetable. When help is selected during use, show the person how to obtain it and what can happen while waiting.

If software supports the selection, specify the operation it is meant to perform and the same result conditions. Check representative cases, an action-changing missing or wrong input, and an incompatible combination. The software may rank suitable variants, explain them or execute an authorized action; these are different functions with different failure consequences. A generated description should refer only to supported contributions. Obtain a competent decision when the system cannot resolve a necessary condition within its assigned authority.