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OPS.22:3 - Forces
| Force | Tension in the work |
|---|
| Accountability and uncertainty | An answer is needed while causal attribution may remain incomplete. |
| Ambition and comparability | A demanding aim can motivate useful work, while attainment percentages favor an easier target. |
| Joint work and individual consequences | A result may require several contributors whose shares cannot be inferred from the output count. |
| Timely learning and consequential judgement | Prompt feedback helps correction; reward or formal accountability decisions may need different evidence and authority. |
| Context and favoritism | Circumstances change interpretation; selective excuses or hindsight can make judgement arbitrary. |
| Present results and continuing capability | A short-term gain can consume maintenance, recovery or customer trust needed for later work. |