OPS.22:4.2 - Establish what was obtained and what remains

Compare observed results with that basis. Keep unfinished cases, excluded populations, quality, timing and relevant later returns visible. Check whether a changed denominator, early closing or transferred task created the apparent gain. OPS.15 develops a missing operating account; MA.7 explains a monetary difference without deciding personal merit.

Follow the result into its intended use. Were repairs accepted and useful, or merely marked complete? Did a faster handover require the receiving team to redo it? Include a delayed consequence when it can change the assessment. A known current result can support action before every future consequence is observed; state what later evidence could reopen the judgement.

Record the gap plainly. Context can change what the gap implies; it does not change the observed count or discharge an outstanding obligation.