OPS.22:4.3 - Examine conditions, choices and the contribution to the whole
Use the following questions to explain the consequential difference, following the evidence that can change the receiving decision.
- Did the result contribute to the intended aim? Compare the indicator with the recipient’s actual result and the conditions it omitted. A financial gain obtained by postponing required maintenance can weaken an initially favorable assessment.
- How demanding was the aim on its original grounds? Compare the opportunity, starting condition, work mix and proposed way to achieve it. A low attainment percentage against an ambitious target is not directly comparable with a high percentage against an easy one. Ambition alone also earns no credit for ineffective action.
- What changed, favorably or adversely? Recover when the change became knowable, who could respond and which premise it affected. A market windfall needs the same scrutiny as an external disruption. Separate changed circumstances from a claimed causal effect of the team’s intervention.
- What did the participants do with the information and means available then? Examine promised and necessary actions, requests for support, timely warning, available alternatives and actual follow-through. Use what was reasonably available at the time; knowledge obtained later does not prove that an earlier choice was unreasonable.
- What did the result require from other work, and can it continue? Include shared assistance, displacement, quality losses, deferred obligations and consumed protection. Helpful cooperation can reduce one team’s local count while improving the joint result; taking another team’s resource does not create additional capacity.
For a consequential explanation, compare a plausible rival. More completions could follow from a simpler work mix, overtime, transferred work or a better method. Use available evidence to distinguish them far enough for the decision. A modeled counterfactual remains conditional; a plausible story is not a measured contribution. Preserve unresolved attribution instead of assigning every residual to effort or competence.