OPS.22:8 - Common Anti-Patterns and How to Avoid Them

Failure	Practical repair
Rank teams by actual divided by target	Recover difficulty and comparable work, then qualify or decline the ranking.
Treat context as an excuse for every miss	Preserve the miss, test the explanation and examine available action.
Credit every gain to the manager	Examine favorable circumstances, shared work and rival explanations.
Replace the formula with an unexplained impression	State the evidence, interpretation, uncertainty and consequence.
Treat a lower forecast as poor performance	Examine its grounds and the response; retain earlier forecasts for learning.
Let a good narrative erase outstanding work	Keep the receiving need and obligations in the next operating action.