Library / Operations Management Principles Framework
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OPS.22:9 - Consequences

The manager can distinguish a useful response under difficult conditions from a favorable number produced by easier work or transferred burden. The result supports an actual next action while preserving accountability for the unmet need. It can also justify retaining an adequate interpretation without additional analysis.

The method requires judgement and access to relevant evidence. It cannot eliminate uncertainty, conflict or deliberate distortion. Use inquiry proportional to the decision; a modest correction need not wait for a complete causal explanation.